Book your repair

What happens after you book

1. Confirmation. We confirm your appointment window for a same-day or next-day visit where available.
2. Arrival text. You get a text message 20–40 minutes before the technician arrives.
3. Diagnosis and quote. You approve a clear price before any repair work begins — no hidden fees.
4. Repair with warranty. Completed repairs carry a 1-year warranty by default, up to 2 years on select repairs.

Help us arrive prepared

• The brand and appliance type (for example: Sub-Zero built-in refrigerator, Wolf dual-fuel range).
• The symptom — what it is doing or not doing, and any error code on the display (such as EC40 or EC50 on a Sub-Zero).
• Roughly how old the unit is, if you know.
• Anything about access: gate codes, parking, building entry.

More detail in our guide on how to prepare a premium appliance for a service visit.