Viking · Rolling Hills

Viking Relay-Board Replacement

ApplianceViking
LocationRolling Hills, CA
Reported symptomRefrigerator had completely stopped cooling
Work performedDiagnosed a failed relay board cutting power to the compressor; replaced the faulty control component. Cooling resumed immediately and stabilized as expected.
Time on site1 hour

What happened

A refrigerator that stops cooling completely — no fan noise, no compressor hum — usually hasn't lost its compressor; it has lost the board that powers it. Testing confirmed the relay board had failed and was cutting power to a perfectly good compressor.

Cooling resumed the moment the new board went in, and the system stabilized within the expected window.

Viking Professional built-in refrigerator emptied with door open during a service visit

Related pages

Viking repair · Viking Refrigerator Repair in the South Bay · Service in Rolling Hills

Case details come from our job records. Customer-identifying information is not published.

Dealing with the same symptom?

Same-day or next-day appointments. You get a text 20–40 minutes before your technician arrives. What happens after you book.

Call (310) 361-3551 Book online